# Read the logs

> See what your agents tried to send and the decisions, the mail they received, console actions, and scheduled sends.

Organization-wide logs are under **Logs** in the sidebar; a single agent's logs are under **Logs** on the agent's screen. Every role can view them.

![The Logs screen](https://docs.atmark.ai/_img/3044794d1db42b1d/logs-en-light.webp)

## Tabs

| Tab | Content |
|---|---|
| Outbound | Mail your agents tried to send, and the gate's decision. Denials are recorded with a policy code. |
| Inbound | Mail sent to your agents' addresses. Quarantined mail is recorded here too. Bodies aren't opened in the console. |
| Console | Console actions in this organization (what, when, target). An audit record that can't be deleted. |
| Scheduled | Scheduled sends and cancellations. Cancelled schedules show their reason and channel. See [Scheduled email](https://docs.atmark.ai/en/email/scheduled). |

## Filter

- Filter by **Agent** and **Result**.
- On the **Inbound** tab, you can also filter by **From** (the full address, exact match) and a date range.
- Load new records with **Refresh** and older ones with **Load more**.

## Details

Select a row to open the details on the right. Outbound records show recipients, the decision, reasons, the policy version, and delivery events. Records older than the 1-year retention period have their body deleted.

## When to look

- Mail didn't go out: the result and reason on **Outbound**
- The agent didn't see an email: whether it was quarantined, on **Inbound**
- Who changed a policy or token: **Console**
- The agent cancelled a schedule: the channel and reason on **Scheduled**

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Source: https://docs.atmark.ai/en/team/logs · Last updated 2026-09-27