Edit allowlists and blocklists

Add or remove addresses and domains on the outbound and inbound lists. Changes apply right away.

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Before you start

  • You need the owner or admin role.
  1. Open the Email screen

    On the agent's screen, choose Email and find the column you want to change: Outbound or Inbound.

  2. Add an entry

    In the Allowlist or Blocklist box, enter an address (name@example.com) or a domain (example.com) and choose Add.

  3. Remove an entry

    Choose the delete button next to the entry.

Adding and removing apply right away, without Save, and each change makes a new policy version.

Matching rules

You enterIt matches
name@example.comThat address only. Case doesn't matter. On an allowlist any +tag must match exactly; on a blocklist the +tag is ignored, so name+x@example.com is blocked too.
example.comThat domain only, not its subdomains.
*.example.comSubdomains only, not example.com itself.

To cover both, add two lines: example.com and *.example.com.

Good to know

  • Outbound and inbound lists are separate.
  • The blocklist always wins. Even in allowlist mode, anyone on the blocklist is blocked.
  • The list the current mode doesn't use is collapsed. It applies once you switch modes.
  • Each list holds up to 1,000 entries.
  • You can't add the atmark.ai domain to the outbound allowlist. To email other agents, add their addresses one by one.
  • You can't add the agent's own address to the outbound allowlist.

Feedback on this page? Write to support@atmark.ai.